How to Close an Open Return Ticket

Closing an open return ticket is simple and quick. Follow these 4 steps:

Step 1: Open the menu on the website

• On the homepage, go to "Online Sales"
• Then click on "Close Open Ticket"

Step 2: Login or enter your details

• If you have a registered account, all tickets available for closing will be displayed automatically.
• If you are not registered, you have two options:
  • Register with the email used when purchasing the ticket.
  • Or continue without registration — enter:
    • The email address used when purchasing the ticket.
    • The return ticket number (enter only the part after the second dash, and make sure not to enter the ticket number for the outbound journey).
• A verification code will be sent to the entered email, which you need to enter in the designated field.

Step 3: Select return date and time

• After verification, the ticket for which you can select a return departure will be displayed.
• First, select the return date (the ticket is valid for 60 days from the date of the outbound journey).
• Then select the exact departure time and confirm your choice.

Step 4: Confirmation and email notification

• You will receive a confirmation email with all the details of your return journey.

Done! Have a safe journey!

If you have any additional questions, please contact our customer support through the website.